General Terms and Conditions InFow Academy
Welcome to InFlow Academy, part of Uitgeverij Arcadia B.V. ("InFlow Academy," "we," "us"). By using our website or signing up for our services, you agree to these general terms and conditions. These terms apply to all products and services that InFlow Academy offers through its website, as well as to the use of the website itself.
Contents
1. Applicability of the Terms
These general terms and conditions apply to all offers, orders, and agreements between InFlow Academy and the participant. By using our services and products, you agree to these terms. InFlow Academy reserves the right to modify these general terms at any time. Any changes will be posted on the website. It is your responsibility to review the terms regularly.
2. Purchase and Payment
You can purchase our training programs and services through our website. Payments can be made via iDEAL, PayPal, or credit card. We also offer the option to pay in up to three installments, depending on the chosen service. Once you place an order, you will receive a confirmation of your purchase by email. Access to the online training will only be granted after we receive the first payment.
3. Right of Withdrawal and Guarantee
We offer a 7-day money-back guarantee. If you are not satisfied with the training, you can contact us within 7 days of purchase at [email protected] to request a refund. After this period, we reserve the right to assess whether a refund is applicable.
4. Delivery of Services
The services of InFlow Academy are delivered online via our website and associated platforms. After completing your purchase, you will receive immediate access to the chosen product or training. The duration of access to an online training is specified at the time of purchase. In case of technical issues, you can contact us at [email protected], and we will do our best to resolve them as soon as possible.
5. Participant Responsibilities
As a participant, you are responsible for the correct use of the provided services and materials. It is prohibited to share, copy, or publicly disclose the content without prior permission from InFlow Academy. You are responsible for using accurate personal information and keeping your login credentials secure.
6. Liability
InFlow Academy is not liable for any direct or indirect damages resulting from the use of our services, except in cases of intent or gross negligence. Although we strive to offer the best possible service, we cannot guarantee that the results of our training programs will be the same for everyone.
7. Intellectual Property Rights
All content, such as videos, texts, images, and other training materials offered through InFlow Academy, are protected by intellectual property rights. It is not allowed to use this content for commercial purposes without written permission from InFlow Academy.
8. Cancellation and Refund
You can cancel your training within 7 days of purchase for a full refund. All cancellations must be made in writing via [email protected]. After approval, the paid amount will be refunded within 10 days. If you are using the option to pay in installments and decide to cancel, the payment obligation for the full amount remains, unless otherwise agreed.
9. Changes to the Terms
InFlow Academy reserves the right to modify these general terms and conditions at any time. We will inform you of any changes via the website or by email. By continuing to use our services after a change, you agree to the revised terms.
10. Complaints and Disputes
Do you have a complaint about our services? Please contact us at [email protected]. We strive to respond within 14 days of receiving your complaint. If we cannot resolve the issue together, the dispute may be submitted to a competent court in the Netherlands.
Uitgeverij Arcadia B.V.
Arendsnest 2
5126WJ Gilze
The Netherlands
Chamber of Commerce registration number: 93583060
Email: [email protected]